FuelPumper Frequently Asked Questions

The pump will always stay running as long as power is supplied.
Yes, providing that you choose a part number that does not have an internal positive shut off valve.
We recommend that you mount the fuel pump no more that 12 inches from the fuel supply (gas tank). All our Electronic fuel pumps will push fuel rather than pull fuel. Some pumps only have suction limit of 12 inches, therefore you should mount as close as possible to the tank.
Ideally, you should mount the pump with the outlet higher than the inlet to prevent vapor lock. Next best is horizontal, with the inlet and outlet at the same height. Mounting the pump with the inlet above the outlet should be avoided because it can promote vapor lock.
You can find the Facet® part number located on Solid State and GOLD-FLO® fuel pumps stamped on the mounting bracket, with two or three numbers on each side of the bolt hole. This number usually starts with a 40...
The POSI-FLO® and DURA-LIFT® fuel Pumps have the full part number dot-peened on the black housing.
Click here if you need more information.
All Facet® low pressure fuel pumps 12v or 24v require an 5 Amps source to perform correctly.
Facet fuel pumps draw an average of 1.5 Amps. The Cube Style averages 1.4 Amps, the Posi-Flo averages 1.6 Amps, the Gold-Flo (cylindrical) averages 1.6 Amps, and the Dura-Lift averages 1.4 Amps.
We recommend you install a 3AMP fuse to every installation.
Our pump are designed to operated in ambient temperatures of -40F to 180F.
Due to the differential pressure between the interior area of the filter and the exterior area (between filter OD and bowl) and the sealing qualities of the upper filter gasket, you may observe a difference in the height of the fluid in the bowl of our pump. In addition, any other variable that affects the differential pressure will also affect fluid height, i.e. partially clogged filter. The more the differential pressure the lower the level in the bowl.
In any case, the fluid height cannot be higher than the pick-up, and the pick-up of the pump is 1/2 lower than the top of the filter and bowl. In a worse case scenario, the fluid is always traveling through the filter for proper filtration.
Facet added stainless steel internals to its line of pumps to accommodate Tier 4 diesel engine requirements. The engine manufacturer specifies that any brass components be replaced with stainless steel.
The only parts affected are the fuel chamber and check valve, and these parts are made with stainless steel in the new steel internals pumps.
As for other pumps components, they are either already stainless or they are made with compliant materials that are unaffected.
Unless you are working with a Tier4 diesel engine, stainless steel internals are not necessary.
Here are the most common conditions that can cause insufficient fuel delivery from a new fuel pump.
- Your pump filter screen or the sock filter in the fuel tank could be clogged. Solution - Clean or replace the filter.
- There could be a break or a kink in the fuel line. Solution - Repair the fuel line and remove all restrictions.
- There could be a loose fitting or air leak on the inlet side of the pump. Solution - Tighten and clean all connections. Check the fuel line.
- You may have the wrong pump for the application. Solution - Get a larger output pump.
- You might have an incorrect float level, malfunctioning inlet needle, or clogged inlet screen in the carburetor. Solution - Replace and repair as needed.
- You might have a plugged gas vent in the gas cap or tank vent. Solution - Clean the vent in the gas cap or tank.
- Your level in the gas tank might be too low. Solution - Add gas.
Our fuel pumps carry a 90 day warranty.
Facet fuel pumps must pass a two step quality control process before they leave the plant, and we stand behind every product.
Pump problems almost always are a result of the installation of or the environment around the pump. The most common problem with replacement pumps is that the old filter is not replaced at the same time. If your filter is clogged and worthless, your new fuel pump cannot solve your fuel delivery problems on its own. Also, if you install a replacement pump in a filthy environment, it cannot solve your fuel delivery problems on its own.
This is why we specify that a new filter be installed alongside your new pump in order to honor your warranty. And it is why we suggest that you clean the area around the fuel pump as much as possible before installation.
The required filter for each pump is listed on each pump's order page. If you have questions, let us know.
Here are the most common causes that new fuel pumps that will not run.
- Your electrical wiring may be damaged or incorrect. Solution - Inspect your mounting and confirm that your wiring matches the instruction sheet you received with the pump.
- You lost your ground connection. Solution - Clean the frame or metal surface to which the pump is mounted. Then tighten mounting bolts.
Facet no longer manufactures positive-ground pumps. All of the current Facet pumps are negative-ground. But installing a negative-ground Facet fuel pump in a positive-ground vehicle is relatively easy. Click the link for full instructions.
No. This is not gasoline but a petroleum-based light solvent (which is fully compatible with gasoline). Facet uses this solvent to bench-test every pump prior to shipping, and some of the solvent often remains inside the pump. It will not affect performance or harm anything inside your engine.
No. The fuel level will normally be at or below the level of the pickup, which is located just about at the halfway point of the bowl.
The level of fuel visible in the filter bowl is affected by the difference in pressure between the inside of the filter and the outside of the filter. A partually clogged filter will increase the pressure difference, which will cause a lower fuel level than normal.